From David Onuoja, Abuja
The Nigerian Electricity Regulatory Commission (NERC), has revealed and ordered that henceforth, no DisCos shall have the rights to operate without the consent and or presence of the suspected culprit (customers) or it representatives; where a suspect is alleged to have tampared with Meters and equipments illegally.
This came amidst the order given to Discos to refund customers N20billion, meant for meter purchases by the customers previously, which is overdue.
According to NERC, “Distribution Companies shall strictly adhere to the Standard of Operating Procedure (SOP), for unauthorised access, as outlined and detailed below, thus: Distribution Companies shall identify areas suspected of unauthorised access based on anomalies in consumption patterns, irregularities in billing, or other suspicious indicators.
“Distribution Companies shall conduct a comprehensive analysis of electricity consumption data, billing records, and other relevant information to detect any discrepancies or abnormalities indicating potential unauthorised access.
Related News
“Distribution Companies shall employ surveillance techniques to monitor suspicious activities or behaviours in suspected areas, gathering additional evidence as necessary.
“Distribution Companies shall physically inspect and examine meters in suspected areas for signs of tampering, illegal connections, or unauthorised modifications. Conduct integrity tests on suspected meters, capturing evidence of tampering through video and photographic documentation in the presence of the customer or their representative.
“Distribution Companies shall conduct field inspections to visually assess the condition of distribution infrastructure, including power lines, transformers, and distribution boxes, to identify any unauthorised connections or illegal activities.
“Distribution Companies shall interview witnesses, residents, or local authorities to gather information about observed instances of unauthorised access or suspicious activities. Document all interviews conducted.
“Distribution Companies shall employ advanced technologies, such as advanced metering infrastructure, data analytics, and monitoring systems, to detect abnormal consumption patterns and potential instances of unauthorised access.
“Distribution Companies shall ensure all legal and regulatory requirements, inspections and evidence gathering. It shall also maintain process, including meter test results, witness statements, and any actions taken investigation procedures comply with obtain necessary permissions for detailed records of the investigation video and photographic evidence, witness statements, and any actions taken.
“Distribution Companies shall issue a disconnection notice if meter tampering, bypass, or malfunction is confirmed. It shall disconnect the customer’s premises after issuing a disconnection notice in accordance with established procedures. xii. Distribution Companies shall take actions against individuals or following due process, and regulations, implement appropriate penalties and legal entities found guilty of unauthorised access, in accordance with applicable laws and regulations.
“Distribution Companies shall collaborate with law enforcement agencies to facilitate legal actions and enforcement against individuals or entities involved in unauthorised access to the electrical distribution infrastructure within the Nigerian Electricity Supply Industry (NESI)”, it revealed.
